Gillett Associates - An Empowering Approach


	An Empowering Approach Our unique approach is one of the reasons for our success. We build the following ingredients into our work with clients, and here's what they say about this approach:

	Client-centered Many change programs start with outside prescriptions and methodologies. We start with your business challenge and build a program around that. Return to Top		"Many consultants have 'the answer.' They just want you to ask the right questions. Gillett can listen to your real questions, and work with you on them."

	Holistic Many consultants focus on just one or two dimensions, but we've found that progress requires dealing with the whole picture. Thus we help organizations and project teams link their work directly to the overall corporate strategy. Return to Top		"What you do is look at the whole business and help me expand my options. That's a rare talent and so valuable to me." "You are able to hear what people are saying - then encapsulate it, break it down into its major themes - and do it with a sense of impartiality."

	Action Learning In our experience, people learn best and change the most when they mobilize to address real business challenges. Thus, we design programs where people work on important business goals and learn from their experiences as they apply their knowledge and new tools. Return to Top		"You helped us get organized and kept us focused on our goal. We moved faster because of that." "You're tenacious and focused. You have the ability to discover the essence of an issue or problem – then to structure the discussion to lead to effective solutions and plans."

	Catalytic While many change strategies assume that external answers must be introduced, we look for and draw forth the wisdom and motivation already in the organization. Return to Top		"What impressed me was your ability to bring out from the managers of our division what they see as being critical to success."

	Collaborative We are not there merely to apply old answers that we've learned from other assignments. We work with the client – in shaping the goals, and in designing and implementing the program. Return to Top		"Normally when we bring in consultants from the outside, our people start putting up the walls within the hour. With you, that wall disappears immediately. People actually forget that you're from the outside. You become truly part of the team."

	Positive We concentrate on possibilities and out-of-the-box thinking, thereby helping organizations to shift from "doom and gloom" paralysis to positive action. Return to Top		"Your enthusiasm is so important, because when people feel that things won't go well, they need that sense of practical enthusiasm that you use to 'lead' people to what is possible."

Gillett Associates (207) 443-4533 info@darwingillett.com Copyright © 2001 - 2004 Darwin Gillett. All Rights Reserved.